LEGAL TERMS
General conditions of Sale
of the website " www.mupaji.net "
1. Object
1.1 The general conditions of sale published therein govern the sale contract (hereinafter, for brevity, the " Agreement ") to users of the Site (hereinafter, for brevity, the " Purchasers " or the " Purchaser "), via electronic means , of the goods (hereinafter, for brevity, the " Good " or " Goods ") displayed on the Internet Site www.mupaji.net (hereinafter, for brevity, the " Site "), managed by Nouvague Snc- based in Turin , Piazza Statuto 17 - 10122 Turin, VAT no .: 10972630015 (later, for brevity, "Nouvague").
1.2 The General Conditions of Sale published on the Site must be viewed and known by the Purchaser before making the purchase of a Good and by sending the purchase order the Purchaser declares to have viewed and accepted them.
1.3 The Buyers will also benefit from the protections provided in the event of the conclusion of distance contracts pursuant to Title III, Section II, of Legislative Decree September 6, 2005, n. 206 (" Consumer Code "), as well as all the additional protections required, in favor of the Buyers, of the Consumer Code itself http://www.codicedelconsumo.it/.
1.4 The Sections "Orders and Shipments", "Returns and Refunds", "Forms of Payment" on the Site must be considered an integral and substantial part of these General Conditions of Sale.
2. Conclusion of the Contract
2.1 To proceed with the purchase of the Goods, the Purchaser must send his purchase order and make the payment, following the procedures indicated in the specifically dedicated sections.
2.2 In particular, the steps to proceed with the purchase are as follows:
to. the Purchaser may freely access the Site and view the essential characteristics of the exposed Goods, including the price, as well as the images published for the purpose of illustrating the Goods themselves;
b . the Purchaser can select one or more Goods of which he intends to make the purchase, inserting them in a virtual "cart". The contents of the cart can always be viewed by the Purchaser before proceeding with the order forwarding; in addition, by accessing the cart, the Purchaser will be able to know, prior to purchase and payment, any information relating to the purchase of the Goods, including shipping costs and expected delivery times;
c . to make the purchase, the Purchaser must indicate the data requested in order to complete the order, which will be kept in the Nouvague database only for the period of time necessary to process the order itself and will be required at the 'Buyer to enter the same data with each new order;
d . in order to complete the order, the Buyer, in the "cart" section, must also enter the shipping address and the data required for payment;
e . the Purchaser can modify the selected Goods and the data entered until the definitive forwarding of the order, which must take place by selecting the "Payment" button.
2.3 The Buyer can make the payment by credit card or bank transfer. More detailed information on the payment methods is available in the "Payment" section of the Site .
2.4 Once the purchase order has been received, Nouvague will send an order confirmation receipt to the Buyer's email address containing a summary of the information relating to the purchase and will proceed to fulfill the order. In any case, the order will be considered accepted and, consequently, the Contract will be considered concluded when the Buyer receives the order confirmation on his e-mail account.
3. Rights and obligations of the Parties
3.1 Nouvague will deliver the Goods to the address communicated by the Purchaser in the purchase order, through a specially appointed carrier. More in-depth information on times, costs and shipping locations are available in the "Orders and Shipping" section of the Site.
3.2 New dependent on the carrier itself or weather, international customs issues or other circumstances beyond Nouvague's control.
3.3 In the event that one or more Goods are not available, Nouvague will notify the Customer by sending an email to the email address indicated by the same when completing the order. In this case, Nouvague will refund the Customer, by crediting the payment card or the Buyer's account indicated for the purchase, the price and, where the purchase concerned only the unavailable Good, the shipping costs . If there is the consent of the Buyer, Nouvague may send a Goods other than the one ordered, of equivalent value.
3.4 In the event that Nouvague decides to make changes during the production phase and / or not to produce one or more products, as well as if there is a variation or the pre-order product is not delivered by the supplier, Nouvague will contact the customer to request express approval and still proceed with the shipment or cancel the order and make a refund.
3.5 In any case, the unavailability of one or more ordered Goods cannot constitute a cause for cancellation of the entire order by the Buyer.
3.6 Upon delivery of the Goods by the carrier in charge of the relative transport, the Purchaser must check in the presence of the carrier:
to. that the packaging used for transport is intact, not damaged or altered, even only in the sealing materials;
b. that the quantity and type of goods ordered correspond to what is indicated in the transport document and what is ordered.
3.7 If the Purchaser finds any anomalies or discrepancies, he must immediately notify the carrier upon delivery of the Goods.
3.8 The Purchaser is solely responsible for the truthfulness and correctness of the information and data provided to Nouvague and undertakes to promptly communicate any changes in the data previously communicated.
4. Conformity of Goods
4.1 Nouvague undertakes that the description and / or photographic representation of the Goods on the Site is as faithful as possible to the Goods themselves. However, taking into account the fact that the quality of the images may depend on the IT tools used by the Purchaser, it is possible that the perception by the Purchaser of the description or photographic representation of the Goods does not exactly correspond to the Good itself, so that the images and the videos accompanying the presentation of the Goods must be considered published on the Site for merely descriptive purposes.
4.2 In the event that the delivered goods are found to be defective or different from the ordered ones, Nouvague undertakes to provide the customer with a legal guarantee of conformity, to be exercised under the conditions and terms set out in articles 128 et seq. of Legislative Decree No. 206/2005. In particular, the Buyer will have the right to request, alternatively:
to. the delivery of an asset identical to that ordered compatibly with the availability of stock, that is
b. the delivery of an Asset of quality and of equivalent price compatibly with the availability of stock, that is
c. reimbursement of the price of the goods and shipping costs.
4.3 The guarantee provided for in this article will apply only if the Goods have been handled with due diligence and in accordance with their intended use, as well as upon presentation by the Purchaser of the delivery note received and indication of the number order.
4.4 In any case, the warranty referred to in this article will not apply with reference to defects deriving from normal wear and tear of the Good.
5. Withdrawal
5.1 In accordance with the provisions of the Consumer Code, the Purchaser has the right to withdraw from the Contract, without paying penalties and without having to specify the reasons, starting from the receipt of the order confirmation sent by Nouvague and within the deadline of fourteen working days from receipt of the Good.
5.2 If the Purchaser intends to avail himself of this right of withdrawal, he must send a specific communication to Nouvague within the aforementioned period of fourteen working days from the date of delivery of the Goods.
5.3 In the event of exercising the right of withdrawal, the Buyer will also be required to return the Property to Nouvague no later than two weeks from the sending of the aforementioned communication.
5.4 More detailed information on the procedure and instructions to be followed for exercising the right of withdrawal and related expenses are available in the "Returns and Refunds" section of the Site.
5.5 An essential condition for exercising the right of withdrawal will be the substantial integrity of the product to be returned. In any case, it is sufficient that the asset is returned in a normal state of conservation, as it is kept and possibly handled with the use of normal diligence.
5.6 In particular, the Goods must be returned:
to. correctly packed in their original packaging, in perfect state of resale (not damaged, damaged or soiled) and equipped with all accessories and documentation;
b. equipped with the transport document (present in the original packaging), so as to allow Nouvague to identify the Buyer (Order number, name, surname and address);
c. without manifest signs of use, if not those compatible with carrying out a normal test of the article. That is, they must not show traces of prolonged use (more than a few minutes) in excess of the time necessary for a test and must not be in a state such as not to allow resale.
5.7 The costs of returning the Goods will be borne by the Buyer, as better specified in the "Returns and Refunds" section of the Site.
5.8 Following the exercise by the Purchaser of the right of withdrawal in accordance with these General Conditions of Sale, Nouvague will reimburse the Customer the sums paid by the same, by crediting the payment card or current account indicated for the purchase. The refund will be made within fourteen days from the date on which Nouvague will become aware of the exercise of the right of withdrawal by the Buyer.
5.9 In the event of non-compliance by the Buyer with the conditions set out in art. 5.5 and 5.6, the Seller reserves the right to deduct from the reimbursement of the sums paid by the Buyer an amount corresponding to the decrease in value of the returned Goods, by giving specific communication to the Buyer. Following this communication, the Buyer remains entitled to obtain the products at their own expense in the state in which they were returned to the Seller.
5.10 The right of withdrawal, in any case, cannot be applied with reference to personalized goods or which, by their nature, cannot be sent back or risk deteriorating or altering rapidly.
6. Protection of Personal Data
6.1 Nouvague undertakes to respect the confidentiality of the personal data collected at the time of registration on the Site and / or of those communicated at the time of purchase by the Purchaser and to treat them in compliance with the provisions of Legislative Decree 196/03.
6.2 In this regard, please refer to the detailed information contained in the " Privacy " section.
7. Miscellaneous
7.1 Nouvague reserves the right to modify these General Sales Conditions at any time .
7.2 The General Conditions of Sale applicable to the sale of each Good will be those published on the Site on the date of the order relating to the Good itself. The Buyer, therefore, must view and accept these General Conditions of Sale before proceeding with each purchase.
7.3 If any provision of these General Conditions of Sale should be considered null or invalid, these General Conditions of Sale will in any case remain valid and productive of effects in the remaining part.
7.4 Nouvague's mere tolerance or failure to contest any breaches by the Buyer with respect to what is contained in the General Conditions of Sale cannot be interpreted as a tacit acceptance of such defaults, nor as a desire to derogate from what was agreed between the parties.
8. Communications
8.1 For any communication and / or request for assistance and / or complaint relating to the Goods purchased, the Buyer may contact Nouvague at the addresses indicated in the "Contacts" section of the Site.
9. Applicable law and Dispute Resolution
9.1 These General Conditions of Sale are governed by Italian law and, therefore, will be interpreted and executed in accordance with it.
9.2 In the event of a disservice or dispute between Nouvague Snc and one of our users / customers, we guarantee as of now our participation in an attempt at friendly conciliation that the user can promote in front of Unioncamere Piemonte, an independent and institutional service provided by the Chamber Arbitrator of the Turin Chamber of Commerce, which allows to reach a satisfactory agreement, with the help of a neutral and competent conciliator, in a friendly and safe way.
Terms of Use of the Site and Commercial Policy
General conditions
The www.mupaji.net site is managed by Nouvague Snc - based in Turin, Piazza Statuto 17 - 10122 Turin, VAT no .: 10972630015 (hereinafter, for the sake of brevity, " Nouvague ").
Access and navigation on the www.mupaji.net site are governed by these Terms of Use of the Site, so by accessing and browsing the www.mupaji.net site, users undertake to agree to comply with these Conditions.
Access to the Site and related services is intended exclusively for personal use unrelated to any commercial, business and professional activity.
Use of the Site
The user is solely responsible for the use of the Site and its contents, as well as solely responsible for the safekeeping and correct use of his personal information and for any harmful consequence or prejudice that may derive from the incorrect use, loss, subtraction of that information.
Without prejudice to liability for willful misconduct and gross negligence, Nouvague assumes no responsibility for the use of the Site and its contents that do not comply with the law in force by the User, nor for the communication of incorrect, false or incorrect information and data. relating to third parties, without these having expressed their consent.
Nouvague assumes no responsibility for the malfunctions of the Site or for damages caused to the User by the use of the Site, which are not causally attributable to the same Nouvague.
Nouvague publishes information on its website in order to provide a service to users, but declines all responsibility for any technical inaccuracies and / or typographical errors. If reported, Nouvague will immediately make corrections.
Nouvague offers no guarantee that the information published on its website complies with the laws of the competent jurisdiction for the user.
The website is a site protected according to international Internet standards therefore the user's device cannot be affected by viruses while browsing if this is done correctly. However, Nouvague declines all responsibility for any problems, damages, viruses or risks that the user may incur during the improper use of the website and declines all responsibility for any anomalies in the functioning of the website due to the deactivation of "cookies" in the user's browser.
Users must accept the terms and conditions of this legal notice, and must periodically visit these pages for any updates, changes and corrections.
Nouvague reserves the right to make corrections and changes to the website, as well as to modify the terms and conditions of use of the Website when necessary, without notice.
Commercial Policy
The offer and sale of products on the website www.mupaji.net are governed by the conditions set out in the General Conditions of Sale paragraph.
Nouvague offers its products for sale and carries out its e-commerce activity towards end users who are "consumers".
"Consumer" means any natural person who operates on www.mupaji.net for purposes unrelated to any business, commercial, craft or professional activity.
In consideration of its commercial policy, Nouvague reserves the right not to process orders from subjects other than the "consumer" or in any case to orders that do not comply with its commercial policy.
In particular, to place orders on the site, Customers must: - be consumers - be 18 years old - have the necessary requirements to be able to enter into legally binding contracts - Have a valid POP e-mail address - have a valid credit card: Visa , American Express, MasterCard or a bank account.
The essential characteristics of the products are presented on www.mupaji.net within each product sheet.
Nouvague is committed to ensuring that the description and / or photographic representation of the products is as faithful as possible to the products themselves. However, taking into account the fact that the quality of the images may depend on the IT tools used, it is possible that the perception of the description or photographic representation of the products does not exactly correspond to the products themselves, so that the images and videos accompanying the presentation of the products must be considered published for descriptive purposes only.
Prices and currency
The published prices and final invoices will be in Euros (EUR) for all countries in the world.
Nouvague invites customers to contact their bank to find out the value of the price conversion and the bank commissions relating to the transaction.
Credit cards will be charged in Euros, and therefore, due to variable exchange rates, the final price will be calculated and charged to the credit card with the exchange rate applicable on the day of the transaction.